1. INTRODUCTION

    • This website (Hope Network.in) is operated by Prachi S Vaish. Throughout the site, the terms “website”, “we”, “us” and “our” refer to HopeNetwork.in. HopeNetwork.in offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
    • PLEASE NOTE: HOPENETWORK.IN IS NOT AND DOES NOT PROVIDE EMERGENCY SERVICE. IF YOU OR THE PERSON YOU SEEK ADVICE FOR, IS IN NEED OF CERTAIN IMMEDIATE HELP, PLEASE APPROACH LOCALLY AVAILABLE RESOURCES.  IF YOU ARE LIKELY TO CAUSE DEATH OR INJURY TO YOURSELF OR SOMEONE ELSE, PLEASE SEEK HELP FROM LOCAL RESOURCES LIKE SUICIDE HELPLINE, POLICE OR HOSPITALS.
    • By visiting our site and/ or purchasing services/products from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlinks. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
    • Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
    • Any new features or tools which are added to the Site shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
  2. ELIGIBILITY FOR SERVICES

    • Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website. If you are a minor i.e. under the age of 18 years, you shall not register as a User of the website and shall not transact on or use the website. As a minor if you wish to use or transact on website, such use or transaction may be made by your legal guardian or parents.
  3. GENERAL CONDITIONS

    • We reserve the right to refuse service to anyone for any reason at any time.
    • You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
    • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
    • The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
  4. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

    • The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. We are not responsible if information made available on this site is not accurate, complete or current.   Any reliance on the material on this site is at your own risk.
    • This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
  5. MODIFICATIONS TO THE SERVICE AND PRICES

    • Prices for our products/services are subject to change without notice.
    • We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
    • We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
  6. PRODUCTS OR SERVICES

    • We have well qualified and licensed psychologists to help you out with your issues and as such will make sure highest quality of service. However, we do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
    • While we will try our best to reply to the queries at the earliest, we do not, in any way – express or implied, guarantee any time frame within which the reply would be provided or if at all it will be provided.
    • If you have a complaint or grievance regarding us or any aspect of the service, we hope you will be able to talk to your therapist about it first. Our goal is to provide you the best standard of care and your welfare will always come first. Still, we must always keep in mind that this is NOT face-to-face communication and rarely miscommunication may occur. If that happens, it will be our best effort to sort out any issues.
    • Counselling will take place at a frequency agreed between us. We cannot guarantee that sessions will always take place with a particular frequency or on the same day of the week but will make every effort to meet your requirements. Each session will last approximately 60 minutes. We will review our work periodically to consider progress and to decide whether our work will continue.
    • It is unethical to have dual, or non-therapeutic, relationships with current or former clients. During and after our counselling work, We will not have any other type of relationship with you (e.g. friendship); this includes social and professional network websites such as Facebook, Linked-In and Twitter etc. This will ensure that our professional role remains clear should you ever want to resume counselling or refer others to us.
    • The products or services in our classifieds/advertisements may be paid or free placements. Use of such products/ services will be governed by agreements between you and the advertiser.  Hope Network.in is not responsible for those products/services in any manner.
    • If you are a seller/provider of a product or service and using our website to advertise, you agree to terms and conditions laid out here and in addition you will:-
      • Ensure that listed products/ services are their truest description and photographs.
      • That you will be able to meet scheduled despatch timelines/ appointments as described in your advertisements.
    • We reserve the right to remove your advertisements, if in our sole descrition, we find your products or services are not confirming to our terms and conditions or are otherwise not suitable to be hosted on our website. No communication in this regard shall be entertained by us.  Refunds in such cases will be processed as per our Refunds and Cancellation policy.
  7. OPTIONAL TOOLS

    • We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. Such tools may be in the form of, but not limited to, personal assessments, polls and their results etc.
    • You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
    • Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
    • We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
  8. THIRD-PARTY LINKS

    • Certain content, products and services available via our Service may include materials from third-parties.
    • Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
    • We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
  9. USER FORUMS, TOPICS, REPLIES, COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

    • If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send or submit forum topics, replies, comments, creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
    • You agree to not seek other person’s contact information through our website.
    • We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
    • You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
    • Users must note that Hope Network.in is an interactive service and other users are free to post their own comments on various content of the site. The website publishes articles provided by various authors as well. The contents/viewpoints expressed in these comments/posts/articles etc are their authors’. Such content does not indicate official position of Hope Network.in, in any way, express or implied.
  10. ACCURACY OF BILLING AND ACCOUNT INFORMATION

    • We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
    • You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
    • For more detail, please review our Returns Policy.
  11. PERSONAL INFORMATION

    • We strongly discourage you from posting personally identifiable information including but not limited to your real name, picture, email id and addresses etc on forums/comments or anywhere else on our site. You are advised to not contact unknown persons for reasons whatsoever and divulge your personally identifiable information through our website.
    • Your submission of personal information through the site is governed by our Privacy Policy. To view our Privacy Policy click here .
  12. ERRORS, INACCURACIES AND OMISSIONS

    • Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
    • We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
  13. PROHIBITED USES

    • In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
  14. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

    • The following provisions set out our entire liability and your attention is in particular drawn to the provisions of this clause.
      • We shall ensure that the information available on the website at any one time is truthful and accurate and that the services are provided with reasonable skill and care.
      • We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
      • We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
      • You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
      • You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
      • In no case shall HopeNetwork.in, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. In all cases, our maximum liability shall be limited to the amount paid by you for service/product in dispute.
  1. INDEMNIFICATION

    • You agree to indemnify, defend and hold harmless HopeNetwork.in and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
  2. SEVERABILITY

    • In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
  3. TERMINATION

    • The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
    • These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
    • If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
  4. ENTIRE AGREEMENT

    • The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
    • These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
  5. GOVERNING LAW

    • These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the statutes and laws of India, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website and the purchase of any products or services through this site.
    • You also agree that any action to enforce this User Agreement shall be brought in the Jurisdiction of Lucknow Courts in India. You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.
  6. CHANGES TO TERMS OF SERVICE

    • You can review the most current version of the Terms of Service at any time at this page.
    • We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
  7. CONTACT INFORMATION